Major Internet Disruption Hits Numerous Online Platforms and Mobile Apps

A widespread online failure has impacted dozens websites and mobile apps worldwide, as users experiencing issues accessing the internet following issues at Amazon’s web hosting service.

The impacted services include the social media app Snapchat, Roblox, Signal, and Duolingo, as well as several Amazon-managed platforms such as its primary shopping website and the Ring doorbell home security firm.

Throughout Britain, the financial institution Lloyds was affected as well as its subsidiaries Halifax and Bank of Scotland, with additional accounts of issues accessing the HM Revenue and Customs website on Monday morning. Additionally in Britain, multiple Ring device owners turned to social media to complain their doorbells were malfunctioning.

Solely in the United Kingdom, accounts of problems on specific applications ran into the tens of thousands for every service.

Officials confirmed that the issue started in the Atlantic coast of the US at Amazon Web Services, a division that provides crucial internet backbone for a host of businesses, who rent out resources on AWS infrastructure. The cloud platform is the most extensive online services system.

Shortly after the start of the day (PDT) in the United States (8am BST), the company announced “increased failure rates and slowdowns” for Amazon's platforms in a area on the Atlantic seaboard of the America. The cascading impact was seen to hit services worldwide, with the outage tracking website showing issues with the identical platforms in multiple continents.

The monitoring service Thousand Eyes, a service that tracks internet outages, further indicated a increase in problems on Monday morning, with many of them located in the Virginia area, the region of the AWS US-East-1 zone where AWS said the outage originated.

Andrew Arias
Andrew Arias

A digital strategist with over 10 years of experience in SEO and content marketing, passionate about helping businesses thrive online.

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